Active Listening Skills for Personal Success

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Drastically improve professional and personal effectiveness
through active listening skills

Overview

Most people understand and remember only a small percentage of what they hear – often as little as 25%! Imagine what that might mean in your next conversation with your boss, colleague, spouse or client. Will you retain and act on the right 25% of the discussion?

Your ability to listen has a major impact on your job effectiveness and the quality of your relationships. Active listening skills are crucial to being effective and successful in your professional and personal relationships.

EDC’s Active Listening for Personal Success course will help you improve your productivity and effectiveness through a mastery of active listening. This interactive and fun workshop incorporates a personalized assessment of your listening style, and uses role-play and repetition to help these skills become second-nature. As you practice key listening skills and learn to avoid poor communication, you’ll not only increase your potential for success, you’ll improve your confidence and poise in all your interpersonal interactions.

What you’ll learn

This hands-on workshop is designed to teach you:

• The four basic listening styles, and the pros and cons of each
• The six vital skills of listening proficiency
• How to listen with the intent to understand, rather than the need to reply
• How to hold a listener’s attention while delivering important messages
• How to avoid poor listening habits
• How to improve relationships and increase productivity through active listening

Skills you’ll gain

• Active listening and paraphrasing skills that improve productivity and effectiveness
• Ability to focus on key messages in all communications
• Creating rapport in professional and personal relationships

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• Legal Professional
  Communication Skills
• Negotiation Skills
  Bargaining for Advantage™

 

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